Receipts

After every payment the till shows Paid and the receipt choices. The customer can have the receipt on paper, by email, or on their phone by scanning a QR. Which choices you see is set up by the owner.

After a payment

• Print sends the receipt to the receipt printer. If it has printed already, the button says Print a copy, and the copy is marked as a copy.
• QR / link shows a QR on the till. The customer scans it and keeps the receipt on their phone.
• Email: type the customer's address and press Email.
• No receipt (or Done) moves on to the next sale.

Some tills print a receipt after every sale by themselves. Then you only press Done, or Print a copy if the customer wants another one.

A receipt for an earlier sale

• For the last sale, press Receipt among the action buttons, if your till has it.
• For any sale, open Reports, Transactions and tap the sale. Press Print receipt, or Link / QR, or type an email address and press Send.

A sale made while the till was offline gets its receipt once it has been sent to the server.

Set up receipts (owner)

In the builder, open Features, Receipts and paper:

• Paper receipts: Never, When the guest asks or After every sale.
• Who lays the receipt out: Surfboard's receipt, printed on the terminal that took the payment, or Our own layout, with the order number on top and your own header and footer, on any printer you connect.
• Under your name on the receipt: address and organisation number, one line each. Last line: for example a thank you.
• Receipt by email, receipt as a QR on the screen, a QR on the paper receipt, and a pickup slip with the order number.

Under Rules, the Receipt rule decides when the till offers a receipt at all: Always, Only for card payments or Never.

The Cash register name under Go live, Receipts and staff is printed on every receipt, and is required in Sweden.

Which printer prints is chosen on each till under Settings, Printers. See Printers.

With demo payments no paper comes out. With your own layout the till shows the receipt on screen instead, marked SIMULATED · NO MONEY MOVED. See Demo mode.